Once the returned item is received, a gift coupon code will be emailed to you.As beautiful as German cuckoo clocks are, they do require proper maintenance in order to remain in good working order. If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return (for which the receiver is responsible). Exchange requests that are approved can be sent to: DutchGiftOutlet Exchanges / 1775 Ashland Mine Rd / Ashland Oregon US 97520 If you need to exchange it for the same item, send us an email at referencing your order number and a brief description of what you would like to exchange. We only replace items if they are defective or damaged. Only regular priced items may be refunded, unfortunately sale items cannot be refunded. If you’ve done all of this and you still have not received your refund yet, please contact us at items (if applicable) There is often some processing time before a refund is posted. Then contact your credit card company, it may take some time before your refund is officially posted. If you haven’t received a refund yet, first check your bank account again. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. We will also notify you of the approval or rejection of your refund. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. There are certain situations where only partial refunds are granted (if applicable)Īny item not in its original condition, is damaged or missing parts for reasons not due to our errorĪny item that is returned more than 30 days after delivery Please do not send your purchase back to the manufacturer. To complete your return, we require a receipt or proof of purchase. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. Several types of goods are exempt from being returned. It must also be in the original packaging. To be eligible for a return, your item must be unused and in the same condition that you received it. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. We consider this to be a special part of their character. As with many handmade items, the exact coloration and carving may vary slightly from clock to clock. *Great effort has been made to portray each cuckoo clock as accurately as possible. Fur Elise This cuckoo clock has volume control and a silent mode. Love theme of the movie "The Godfather" 12. The Entertainer (theme song of the movie "Sting) 11. He was beautiful (theme song of the movie "Deer Hunter) 6. After the cuckoo bird cuckoos one of 12 different melodies will play. At eight o'clock the bird will cuckoo eight times). (Example: At one o'clock the bird will cuckoo once. On every hour the cuckoo bird emerges from a swinging door above the clock dial and counts the hour by cuckooing once per hour. Two decorative pine cone weights are suspended beneath the clock case by two chains. At the top of every hour animation occurs: a beer drinker who raises his mug, a moving waterwheel, and revolving dancers. This German cottage quartz cuckoo clock accurately keeps time and plays 12 different melodies. Approximate Dimensions ( Height Width Depth) 13.5" x 12.3" x 13.5".Cuckoo bird cuckoos the hour on the top of every hour.
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